When you’ve got something going wrong with your plumbing, everyone knows it’s time to call a plumber. But what is it that makes a plumber truly quality? Why does that quality truly matter? Let’s take a moment to reflect on the value of quality plumbing services.
There When You Need Them
Plumbing doesn’t run on a schedule, especially not ours. A pipe won’t wait until business hours to burst and flood your basement. That’s why it’s so important that plumbing services are available 24/7. If you can’t get help with an emergency, the price of accumulated damage will just keep rising until you can. We think it’s an important sign of quality for a plumbing company to be available when you need them. POM Plumbing offers 24/7 emergency service to keep your home safe from damage. If our clients need help, we feel it’s our duty to be there.
When choosing who to hire, you wouldn’t want to hire someone with little more experience than yourself, right? We wouldn’t either. Even new businesses should be run by experienced plumbers. The longer someone has worked in the field, the quicker they’ll have answers. Rare cases will be no problem and unique ones will be met with creative and effective solutions. The plumbers at POM Plumbing have been around the block. They know their stuff and will bring their expertise to every call for help.
A truly quality plumber will always be professional. What, exactly, is professional?
- Willingness to explain. When someone’s home isn’t functioning properly, it’s stressful. Our plumbers will ensure that you understand what’s going on and what they’ll do to fix it before they start the process.
- Working efficiently. When on the job, plumbers should be diligently working to solve the problem. Clients pay for a job to be done and a professional will do exactly that in a timely manner.
- Respect for clients. It’s of utmost importance that a plumber treats clients with respect. That means being clear with them about their findings, treating their home with care, and talking to them in a professional manner.
- Respect for themselves and their company. This means showing up on time, looking their best, and representing their themselves company in a way that would make both them and their employer proud.
POM Plumbing takes professionalism seriously. If you’re looking to hire a plumber that you can count on to follow those four qualities of professionalism, give us a call.
The next thing we think is important in a plumber is having an open and upfront business practice. When a problem is found, they should explain it to their client and make it clear what they’ll be doing to fix it and why. They should be transparent about the process and answer questions about it honestly. When a thorough assessment is done, they should be clear about how much the service will cost and explain what each cost is for.
POM Plumbing ensures our plumbers are completely upfront about costs and procedures. We want to build a foundation of trust and honesty with our clients. After all, when a client has a good experience with a plumber, they’ll likely call them the next time they need professional assistance.