
Kaidan Kaidan
3 months ago

A flooded basement needs two things fast: the water out and the cause fixed. Restoration companies dry the space, but if a sewer backup, failed sump pump, burst pipe or leaking water heater caused the flood, it can happen again the next time it rains. Because we are plumbers, we stop the source first, then help you dry out, clean up and protect the home from the next flood.
POM Plumbing responds 24/7 to basement floods across Toronto and the GTA. We shut off water, clear sewer backups, repair burst pipes and failed sump pumps, pump out standing water and coordinate drying and cleanup, with photos and documentation for your insurance claim.
City sewer overloads in storms and sewage flows back through floor drains.
Power outage or worn pump lets groundwater rise.
Frozen or corroded pipes split and release clean water.
Tank leaks or relief valve discharges.
Groundwater enters at the wall-floor joint.
Poor grading, downspouts and window wells.
Restoration starts by classifying the water, because it decides what can be saved.
| Category | Source | What it means |
|---|---|---|
| Category 1 (clean) | Burst supply pipe, water heater | Most materials can be dried if action is fast |
| Category 2 (grey) | Washer, dishwasher, seepage | Cleaning and disinfection needed |
| Category 3 (black) | Sewer backup, overland flood | Porous materials usually removed; full sanitising |
Coverage depends on your policy. Sewer backup and overland water are often separate endorsements, while sudden pipe bursts are usually covered under standard policies. We document the cause with photos and camera footage and provide invoices and reports your adjuster can use.

Typical Toronto ranges before tax. Final cost depends on area, water category and materials.
| Service | Typical cost |
|---|---|
| Emergency plumbing call (stop the source) | from $250 |
| Sewer backup clearing | $300 – $650 |
| Water extraction | $500 – $2,000 |
| Drying and dehumidifying (3 – 5 days) | $1,500 – $5,000 |
| Sewage cleanup and sanitising | $2,500 – $10,000+ |
Related: backwater valves, sump pumps, sewer cleaning, burst pipe repair and emergency plumbing.
With our company, you can be assured that we are fully licensed and insured to work on your plumbing and sanitation systems, providing you with the peace of mind you deserve.
We stand behind our work and offer the best warranty in the market. This means that you can be confident in our repairs, and if anything goes wrong, we'll be there to make it right.
We have over 20 years of experience in the plumbing industry, which means that we have seen it all. Our knowledge and expertise allow us to provide top-notch service to our clients every time.
We understand that plumbing repairs can be costly, which is why we offer affordable pricing without sacrificing the quality of our work. When you choose us, you can get the repairs you need at a price you can afford.
Stop the source if safe, avoid electrical hazards, take photos and call a plumber and your insurer.
We respond 24/7 across Toronto and the GTA.
Yes. We are plumbers, so we diagnose and repair the cause, such as a sewer backup, pump failure or burst pipe.
It depends on your policy and cause. Sewer backup and overland water often need specific coverage.
Drying usually takes three to five days with professional equipment.
It is not recommended. Sewage carries bacteria and porous materials usually need removal.
Install a backwater valve and sump pump, repair weeping tile and keep downspouts away from the foundation.
Yes. The Basement Flooding Protection Subsidy offers up to $6,650 per eligible property.
Small clean-water floods may cost a few thousand dollars; sewage cleanups often cost much more.
Mould can start within 24 to 48 hours, which is why fast drying matters.