
Kaidan Kaidan
3 months ago

CityPlace is a neighbourhood of high-rise condo towers built from the early 2000s on former railway lands between Spadina, Bathurst and the Gardiner. Almost every plumbing call here happens inside a condo suite or in a building's shared systems, so the work has to be planned with property management, security and elevator bookings.
POM Plumbing works in CityPlace and Fort York buildings for suite owners, tenants, landlords and condo corporations.
Towers of this age are now 15 to 25 years old, which is when original fixtures, valves and appliances start to fail. Common issues include worn shower cartridges, failed toilet fill valves, leaking dishwasher and washer connections, and suite water heaters or fan coil valves reaching end of life. Shared kitchen stacks collect grease and back up into lower floors if they are not flushed regularly.
Even small leaks can damage the unit underneath and common areas.
Original in-suite tanks are now at or past their expected lifespan.
Units that are always too hot or too cold often have failed zone valves.
Grease in shared stacks causes backups into lower-floor sinks.
CityPlace is almost entirely condo towers built from the early 2000s, so most of our work there is in suites and building systems.
Some CityPlace towers were built when Kitec was still used. We confirm whether your suite has it and replace it.
Learn moreValves that lose temperature control or leak are common after 15 to 20 years. We repair or replace them.
Learn moreWe find the source, repair it and document the cause for the corporation and insurers.
Learn moreLower floors get backups when kitchen stacks fill with grease. We power-flush stacks for property managers.
Learn moreOld suite shut-offs often do not close fully. We replace them, coordinating riser shut-downs with management.
Learn moreDishwasher and washer hoses are a frequent leak source. We replace them with braided lines and add leak sensors.
Learn moreA leak in a tower can affect several floors. We respond day and night.
Learn moreResidential, condo and commercial plumbing, drain and sewer work for CityPlace homes and businesses.
Typical ranges before tax. You get an exact written price before any work starts. See the full plumbing price guide.
| Service | Typical cost |
|---|---|
| Drain clog (sink, tub or toilet) | $180 – $350 |
| Main sewer line cleaning | $250 – $650 |
| Sewer camera inspection | $250 – $450 |
| Water heater replacement (tank) | $1,400 – $3,000 |
| Backwater valve installation | $1,800 – $3,500 |
| Sump pump replacement | $800 – $2,000 |
What to check through the year, based on the homes and weather we see in CityPlace.
Check under sinks and behind appliances for slow leaks after winter.
Test the shut-off valves in your suite so they work when you need them.
Replace washer and dishwasher hoses older than five years.
Do not set the thermostat too low when you travel; balcony walls get cold.
CityPlace homeowners can use the City of Toronto Basement Flooding Protection Subsidy Program. It reimburses 80% of eligible costs, up to $6,650 per property. The work must be done by a City-licensed plumbing contractor, and a backwater valve needs a building permit.
Homes built before the mid-1950s may still have a lead water service. Under the City's Priority Lead Water Service Replacement Program, the City replaces the public section up to the property line. Replacing your private section at the same time removes the lead completely. See lead pipe replacement.
| Eligible work | Maximum subsidy |
|---|---|
| Backwater valve (per valve, up to two) | $1,600 |
| Sump pump and alarm | $2,250 |
| Sump pump battery backup | $300 |
| Home plumbing assessment | $500 |
| Total per property | $6,650 |
80% of eligible costs, up to the limits shown. We handle the permit and inspection, and give you the paperwork you need to apply.
| Problem | Who to call |
|---|---|
| No water on the whole street, or a water main break | City of Toronto: call 311 |
| Water service or sewer pipe between the property line and the main | City of Toronto (public side) |
| Sewer backup that a camera shows is in the City section | City of Toronto: we give you the video for your 311 report |
| Pipes, drains and the sewer lateral from the property line into the house | Homeowner: call a licensed plumber |
| Fixtures, water heater, sump pump, backwater valve | Homeowner: call a licensed plumber |
Not sure which side the problem is on? A sewer camera inspection shows the exact location and depth, so you only pay for work on your section.
In a condo, your declaration decides what is a suite element and what is a common element. In general, fixtures, appliance connections and pipes that serve only your suite are yours; risers, stacks and building pumps belong to the corporation. Before we start, we confirm with management, book the elevator, and arrange any riser shut-off. If a leak has reached a suite below, we record the cause and the repair so the corporation and insurers have what they need.
Kitec was used in many GTA condos built between the late 1990s and 2007. Its brass fittings can corrode and fail without warning. If your tower is from that period, check the pipe near your water heater or fan coil: orange or blue pipe with brass fittings is likely Kitec. We replace it with PEX or copper and coordinate the work with your building. See Kitec replacement.
A few minutes of the right action can save thousands in water damage.
In a condo, close the suite shut-off valves, usually near the water heater or behind an access panel. In a house, the main valve is usually on the basement wall facing the street, next to the water meter. Turn it clockwise until it stops.
Keep away from water near outlets and appliances. If you can reach the electrical panel safely, switch off power to the wet area. If the water heater is leaking, turn its gas valve to pilot or switch off its breaker.
If a floor drain is backing up, stop using water in the house. Move valuables, rugs and boxes off the floor and open cabinet doors under leaking sinks.
Take photos and video for your insurer, then call (905) 625-8777. Our emergency line is answered 24/7 and we tell you when to expect us.
We cover every part of CityPlace. Here is how the area breaks down by neighbourhood and postal code.
| Area | Neighbourhoods | Postal codes |
|---|---|---|
| CityPlace | Spadina to Bathurst, Front to Lake Shore | M5V |
| Fort York and Bathurst Quay | West of Bathurst and the waterfront | M5V |
Tell us what is happening and where in CityPlace you are.
A licensed plumber finds the cause, using a camera where needed.
You approve the price before any work starts.
We fix the problem, test it and leave the area clean.
Licensed plumbers, written prices and a 24/7 emergency line.