How fast can you start emergency flood restoration?

Our team offers 24/7 emergency response services. We can typically arrive at your location within hours of your call, ensuring that water damage is addressed as promptly as possible to minimize further damage.

How long does the flood restoration process take?

The duration varies depending on the extent of the damage, the size of the affected area, and the drying conditions. On average, the process can take anywhere from a few days to several weeks.

Does home insurance cover a flooded basement?

It depends on the cause and your policy. Sudden leaks, such as a burst pipe, are often covered, while sewer backup and overland water usually need separate coverage added to the policy. Check your policy wording or ask your broker; we provide the photos, readings and itemized estimate your insurer asks for.

Can I stay in my home during water damage cleanup?

Usually yes, if the water was clean and the damage is limited to the basement. The drying equipment runs for several days and is noisy, but the rest of the home stays usable. After a sewer backup, keep children and pets out of the affected area until it has been cleaned and disinfected.

Can wet drywall and carpet be saved?

It depends on the water and how long it sat. After a clean-water leak that is dried quickly, drywall and carpet can often stay. Materials soaked by sewage or outside floodwater are removed, because they cannot be reliably disinfected.

Flood Restoration Services in Toronto

Emergency flood services across Toronto and the GTA. Our licensed plumbers stop the leak, remove the water and dry your home or business.

24/7 Emergency
Licensed & Insured
5-Star Rated
20+ Years Exp.

Call 24/7: (905) 625-8777 Get a Free Estimate

Our Awards

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24/7 Flood Restoration by Licensed Plumbers

Many restoration crews dry the basement and leave you to find a plumber for the cause. POM Plumbing is a flood restoration company with licensed plumbers on every crew. We shut off the source, repair the pipe, drain or pump that failed, and then restore the space from water removal to the final repair.

We work in houses, condos and commercial buildings across the city. Every job starts with an assessment of where the water came from, what kind of water it is and which materials got wet, so the plan fits your property and your insurance claim.

We Fix What Caused the Flood

Drying a basement is wasted money if the water comes back with the next storm. Our plumbers find and fix the source while the drying equipment runs.

Where the water came from	What our plumbers do
Burst or frozen pipe	Shut off the line, then repair the frozen pipe or replace the cracked section so the leak does not return when the water is back on
Sewer backup through a floor drain	Clear the line, inspect it with a camera to find the blockage or break, then clean and disinfect the area
Sump pump failure during a storm	Swap the failed unit during a sump pump replacement and add a battery backup that keeps pumping when the power goes out
City sewer surcharging into the basement	Fit a valve on the main drain that closes when sewer water flows back; backwater valve installation is also covered by the City of Toronto subsidy
Water seeping at the foundation after rain or snowmelt	Check the weeping tile, downspouts and grading around the house and fix what sends water toward the foundation

What to Do When Your Basement Is Flooding

Flooded basement restoration goes faster when the first hour is handled right. Before our crew arrives:

Stay out of standing water if outlets, cords or the electrical panel could be wet. Turn off power to the basement only if you can reach the panel from a dry spot.
Shut off the main water valve if the water is coming from a pipe or an appliance.
Call us at (905) 625-8777 and tell us where the water is coming from and how deep it is.
Take photos and video of the water, the damaged items and the source before anything is moved. Your insurer will ask for them.
If it is safe, move documents, electronics and valuables to a dry floor.

Water still rising? Call POM Plumbing now, the emergency line is open 24/7.

Call (905) 625-8777

Our Flood Damage Restoration Process

Every job follows the same order, so nothing gets closed up while it is still wet.

Water Extraction

High-powered pumps and vacuums remove standing water from floors, carpets and low spots. Wet rugs and furniture go out of the water first, which gives them a better chance of being saved.

Drying and Moisture Control

Industrial dehumidifiers and air movers dry the walls, floors and air. We check the materials with moisture meters during each visit and take the equipment away only when the readings are back to normal.

Flood Cleanup and Sanitizing

Our flood cleanup services include removing mud and debris, washing every affected surface and applying an antimicrobial treatment. After a sewage backup, porous materials that soaked up the water are taken out and disposed of.

Mold Remediation

If the water sat for a while before we were called, we inspect for mold. Affected areas are sealed off, contaminated materials are removed and the air is filtered while we work.

Repairs and Rebuild

Once the space is dry and clean, we replace drywall, insulation, baseboards and flooring, and do a final check of the repaired area.

How We Handle Clean, Grey and Black Water

On every basement flood restoration job, the source of the water decides how much can be dried and how much has to go. We identify the category on the first visit and explain what it means for your space.

Water category	Typical source	What happens to wet materials
Clean water	Burst supply pipe, leaking water heater	Most drywall, carpet and furniture can be dried and kept if drying starts quickly
Grey water	Washing machine, dishwasher or toilet overflow without sewage	Hard surfaces are cleaned and sanitized; carpet pad is usually replaced
Black water	Sewer backup, outside floodwater	Porous materials that touched the water (carpet, drywall, insulation) are removed; everything else is disinfected

Clean water that sits for days can turn into grey or black water, which is one more reason to call early.

Have a question? Give us a call, we’re here to help

Our Drain & Sewer Services

Flood Restoration for Homes, Condos and Businesses

Residential flood restoration covers houses, basement apartments and townhomes. We protect the floors on the way to the basement and keep the dry part of the home usable while the equipment runs.

In condos, water rarely stays in one unit. We trace leaks between floors, agree on access with the property manager and the board, and document the damage unit by unit for each insurer. Leaks from risers and drain stacks are repaired by our condo and high-rise plumbing team.

Commercial flood restoration is planned around your business hours where possible, so offices, shops and restaurants can reopen sooner.

What Affects Flood Restoration Cost

There is no flat price for water damage restoration in Toronto: two basements of the same size can cost very differently. The price depends on:

the area that got wet and how high the water rose on the walls
the water category, because sewage cleanup takes more labour, protective gear and disposal than clean water
how much drywall, insulation, carpet and flooring has to come out
how many days the drying equipment needs to run
the plumbing repair that stops the source
the repairs and rebuild after drying

After a free on-site assessment you get a written, itemized estimate. If you are filing a claim, the same estimate goes to your insurer.

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Insurance Claim Support

Water damage claims move faster when the paperwork is complete from day one. On every insured job we provide:

photos and video of the damage and the source before work starts
moisture readings taken during drying
an itemized scope of work and estimate
a written description of what caused the flood and how it was repaired

We work with your adjuster on the scope. The claim decision and your deductible stay between you and your insurer.

Water Damage Restoration Services From POM Plumbing

What you get when POM Plumbing handles a flood or a leak:

Feature	Benefit
Plumbers on the crew	The pipe, drain or pump that caused the flood is repaired by the same team
24/7 Emergency Response	Immediate assistance to minimize water damage and prevent further loss.
Certified Professionals	High-quality service from trained and experienced technicians.
State-of-the-Art Equipment	Efficient and effective water extraction, drying, and dehumidification to speed up restoration.
Health and Safety Priority	Use of eco-friendly products and strict protocols to ensure a safe environment post-restoration.
Free Assessment and Quote	No-obligation evaluation to understand the extent of damage and restoration costs upfront.

Flood Restoration Near Me

Our team is based in Etobicoke and covers all of Toronto and the GTA, including Mississauga, Vaughan, Scarborough and North York. The emergency line is answered around the clock, so at night or on a weekend you reach a water damage restoration company on the first call, not a voicemail.

Why Toronto Owners Choose POM Plumbing

FULLY LICENCED
AND INSURED

With our company, you can be assured that we are fully licensed and insured to work on your plumbing and sanitation systems, providing you with the peace of mind you deserve.
BEST WARRANTY
IN THE MARKET

We stand behind our work and offer the best warranty in the market. This means that you can be confident in our repairs, and if anything goes wrong, we'll be there to make it right.
OVER 20 YEARS
IN BUSINESS

We have over 20 years of experience in the plumbing industry, which means that we have seen it all. Our knowledge and expertise allow us to provide top-notch service to our clients every time.
AFFORDABLE
PRICING

We understand that plumbing repairs can be costly, which is why we offer affordable pricing without sacrificing the quality of our work. When you choose us, you can get the repairs you need at a price you can afford.

Flood Restoration Questions From Toronto Owners

How fast can you start emergency flood restoration?

Our team offers 24/7 emergency response services. We can typically arrive at your location within hours of your call, ensuring that water damage is addressed as promptly as possible to minimize further damage.
How long does the flood restoration process take?

The duration varies depending on the extent of the damage, the size of the affected area, and the drying conditions. On average, the process can take anywhere from a few days to several weeks.
Does home insurance cover a flooded basement?

It depends on the cause and your policy. Sudden leaks, such as a burst pipe, are often covered, while sewer backup and overland water usually need separate coverage added to the policy. Check your policy wording or ask your broker; we provide the photos, readings and itemized estimate your insurer asks for.
Can I stay in my home during water damage cleanup?

Usually yes, if the water was clean and the damage is limited to the basement. The drying equipment runs for several days and is noisy, but the rest of the home stays usable. After a sewer backup, keep children and pets out of the affected area until it has been cleaned and disinfected.
Can wet drywall and carpet be saved?

It depends on the water and how long it sat. After a clean-water leak that is dried quickly, drywall and carpet can often stay. Materials soaked by sewage or outside floodwater are removed, because they cannot be reliably disinfected.

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